Banca de DEFESA: THAMARA LESSE FERREIRA TELES CARVALHO

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : THAMARA LESSE FERREIRA TELES CARVALHO
DATE: 28/02/2024
TIME: 14:00
LOCAL: Videoconferência
TITLE:
Telephone triage performed by nurses in mobile pre-hospital care: scoping review

KEY WORDS:
Telephone triage; Mobile emergency service; Nursing.

PAGES: 71
BIG AREA: Ciências da Saúde
AREA: Enfermagem
SUMMARY:
Introduction: In recent years, healthcare systems have been overburdened by
increasing patient volumes, staff shortages, poor access to primary care and a reduced
number of emergency services. These challenges contribute, in part, to a dramatic
increase in the volume of calls to mobile emergency services, resulting in major
operational tensions; which has induced a growing interest in developing alternative
solutions for patients after telephone contacts to Emergency Medical Services, both in
the world and in Brazil. In order to match resources with patient needs, some mobile
emergency medical services have integrated clinical functions into their medical
communications centers/emergency regulation centers. Several countries around the
world have incorporated nurses into the Emergency Dispatch Center, as they are
considered a key component, offering responsibility, experience, safety and active
listening to patient care. In Brazil, this role is rarely seen in practice, although there are
policies that regulate the role of nursing professionals in Pre-Hospital Care (APH), both
outside and inside the Regulation Center. Objective: The aim of this study was to
identify relevant data in the literature on telephone triage carried out by nurses in
mobile emergency services and to map the evidence on the characteristics of the
strategies employed and the behaviors that make this triage effective. Methods: This
study is a scoping review that aims to identify evidence about how telephone triage is
carried out by nurses in the pre-hospital mobile emergency service and the role of
nurses within this service. The purpose of this review is to identify the key concepts
associated with a field of study, as well as to elucidate the operational definitions and/or
conceptual restrictions of a topic based on the information currently available.
Conclusion: There are wide-ranging benefits to be gained from having experienced
APH nurses working in the Emergency Regulation Center, including greater patient
safety and better use of health resources. It is suggested that protocols be built and
validated to support the work of nurse regulators in Brazil, as well as care bundles.

BANKING MEMBERS:
Interno - 1819016 - DANIEL NOGUEIRA CORTEZ
Externo à Instituição - FÁBIO DA COSTA CARBOGIM
TAE - 2138740 - HEBER PAULINO PENA
Presidente - 1972032 - PATRICIA PERES DE OLIVEIRA
Notícia cadastrada em: 19/02/2024 08:59
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